At OH, SÓ SPLENDID, we are committed to ensuring your order reaches you as smoothly and efficiently as possible. Below, you’ll find all the details about estimated shipping times, costs, and other relevant information.

ESTIMATED SHIPPING TIMES

Please note that delivery times are based on averages from past orders. Delays may occur due to public holidays, customs inspections, or unforeseen circumstances such as severe weather. While we strive to meet these timelines, we cannot guarantee that orders will arrive exactly within these estimates.

If your country is not listed, or if you are unsure whether we ship to your location, please contact us via chat or email us at support@ohsosplendid.com before placing your order. We will respond promptly to assist you.

SHIPPING COSTS

We provide FREE STANDARD SHIPPING WORLDWIDE on all orders.

EXPEDITED SHIPPING

We offer expedited shipping via DHL for an additional fee.

• Delivery time: 3 - 10 days
• To request expedited shipping, please contact us at support@ohsosplendid.com for a personalized quote before placing your order.

CUSTOMS, DUTIES, AND IMPORT TAXES

All product prices displayed are exclusive of taxes and duties (including GST/VAT). We ship on a Delivery Duty Unpaid (DDU) basis, which means that:

• Import duties, taxes, and fees will be calculated upon your order's arrival in your destination country.
• These costs vary depending on your order value and the items purchased.
• As the recipient, you are responsible for all import duties, customs charges, and local taxes. Payment of these fees is required to release your order from customs.

IMPORTANT NOTES

• The estimated shipping times provided are average delivery times based on past orders.
• We do not take responsibility if your order arrives before or after the estimated timeframes due to external factors.
• For any questions or assistance, please contact us at support@ohsosplendid.com or through our chat service.