SHIPPING INFORMATION:

Standard Delivery (business days)
Japan: 3 - 10 days
US, UK, EU, Australia: 7 - 14 days
UAE: 8 - 15 days
Canada: 8 - 16 days
Rest of the World: 10 - 20 day

Please note that delivery times are based on averages from past orders. Delays may occur due to public holidays, customs inspections, or unforeseen circumstances such as severe weather. While we strive to meet these timelines, we cannot guarantee that orders will arrive exactly within these estimates.

If your country is not listed, or if you are unsure whether we ship to your location, please contact us via chat or email us at support@ohsosplendid.com before placing your order. We will respond promptly to assist you.

GENERAL CONDITIONS FOR RETURNS AND REFUNDS

Refunds or replacements are available within 30 days from the date of product delivery.